Q?  What tea is best for me?

A.  If you like rich foods, try a black tea. If you prefer lighter foods or more delicate flavors, then try a green tea.  Your preferences may vary throughout the year or even the day.  But as with wine, drink what tea you like!  So long as you enjoy your tea, that is the goal.


Q?  How many cups of tea should I drink?

A.  Drink tea as you like anytime of the day.  Many regular tea drinkers recommend 2 - 4 cups per day.  Whether to enjoy what you now like or try new teas, you’ll look forward to it and reap something good for your body!  Check out our tea sommelier posts (blog) for further insights. 


Q? Is there an expiration date on tea?

A. Tea does not have an expiration date, but it can gradually lose freshness over time if not stored properly.


Q? What is the best way to store my tea?

A. Tea is best kept in a dry and preferably dark place. It should also be kept away from heat, light, and moisture in its airtight container. Doing so will preserve your tea, making it last a long time. This refers to many months and up to a year or two, or more, depending on the type of tea. Do not store tea in the freezer or refrigerator.


Q? I have heard there is a correct way to stir tea. What can you tell me about this?

A. For hot tea, one should never allow the spoon to clink the side of the cup when stirring. Gently stir the tea without touching the sides. One should also take the spoon and place it on the saucer before drinking. For iced tea, leaving the spoon in the glass is fine, even while drinking.


Q? How many cups will 2 ounces of loose leaf tea give me?

A. Using 1-1.5 teaspoons to 7 - 8 ounces of water, would provide for about 20 cups. You need to use the leaf amount that you find tastes best. Our loose-leaf teas, are of the freshest and highest quality so you will be able to make a second steeping of the tea, thus yielding closer to 40 cups.


Q? Where does tea come from?

A. All 10,000 varieties come from the camellia sinensis plant, which is an evergreen plant that grows in tropical to subtropical climates.


Q? When will I receive my order?

A. We use USPS priority mail which usually arrives within 3 business days to most destinations, after it leaves our warehouse.


Q? If something is out of stock, when may I expect it to become available?

A.It rarely happens for us to be out of stock and of course we'd post that information.  If that occurs the looseleaf tea imports are approximately:

  1. For teas coming from India, expect 2-3 weeks.
  2. For teas coming from China, expect 1 month.
  3. For teas coming from Sri Lanka, expect 2 weeks.


Q? What does organically grown mean?

A. Free of synthetic chemicals.


Q? How safe is my credit card information?

A. All credit card information is automatically encrypted then once processed it is immediately destroyed.